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Things to know

Cancellation

Cancelation for personal reasons will be subject to  a cancellation fee.

The cancellation fee will be deducted from the amount received and upon refund. 

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Cancellation Fee

 

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Disclaimers

〇We are not responsible for changes in travel plans (before or during travel) caused by natural disasters, fires, unforeseen accidents, government orders, political change, strikes, war, rioting, epidemics and associated quarantine, customs regulations, or any other uncontrollable event. We are also not responsible for any damages, theft, fraud, assault, illness, bodily harm, etc., that may occur during travel.

〇Due to uncontrollable circumstances (ie. weather and social conditions), your travel plans may change, be delayed, or be cancelled. We are not responsible if a change in your plans prevents you from participating in a tour or event, or if such a change causes you to miss your flight.

〇Tour prices may change due to unforeseeable circumstances. In the event of a price change, we will inform you as soon as possible. We reserve tours only after we have received your consent.

〇The tour is confirmed only after the invoice is sent. If we are unable to book an experience, we will suggest other experiences or tours.Some services provided by the Company may be operated by a partner company. In this case, our responsibility is only to arrange the tour


〇We are not responsible for any injuries in the event that you commit any illegal or improper actions.

〇We reserve the right to suspend tours and/or services (ie. during a tour) in the event that you commit an illegal or improper act, or in the event that you insult our tour guide, translator, or driver. We are not responsible for any injuries caused by such actions.

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